This is an excerpt from an email I received from a friend of my cousin who is a volunteer with the Red Cross.

This email was sent nine days after the attack.

He has experienced ground zero first hand.

 

Subject: News from New York City  Date: Thu, 20 Sep 2001 11:04:39 +0000

Hi Folks,

Several have asked what it is like being in New York City with the Red Cross assisting victims of the recent disaster. It is/has been an interesting experience today. I flew from Milwaukee to LaGuardia on Monday and the plane had six passengers and about seven crewmembers.   

New York, always a busy place, has been set back by the tragedy. Although traffic is greatly reduced, it often still only moves at a snarl during peak periods. I am staying at a hotel on Broadway and walking down about seven blocks to 42nd Street to catch the subway to and from work. The latter is an experience in itself. My work hours are 7-7 but rarely do I get back much before 9 PM. Then have a quick supper in one of the many nearby restaurants and crash. This change in my normal daily life has not yet become the norm as I am use to staying on the computer until midnight. But going to bed then wakes me up very early.

It costs about a dollar a minute to use my laptop at the hotel but they do have a terminal for guests to use for 10 minutes at a time. However, I found a large internet cafe near the subway station. It has 800 terminals for rent and the cost at this time of the morning is $1.09 an hour or $6 a day. I imagine that the hourly price goes up during peak hours. Several years ago, when visiting London, I found a site near Victoria Station with 400 terminals and I thought that was big. I think that this one is run by the same people. So getting up early this morning, I walked down here and got on the net.

Will catch the subway in half an hour and on into Brooklyn where the Red Cross headquarters is set up.   

My RC job with government liaison is interesting and dull at the same time. Have had requests of all types and our job is to fix problems or find the people that can alleviate them. One request was to stop the New York City Board of Health from closing down a RC food kitchen because one of the nearby Portapots was full.

I got hold of the honeywagon people who came out with their big straw and did the job. Another involved a congressional inquiry which I won't go into.

Still a third was to find a place to put three semi truckloads of new clothing, equipment, food etc that a fire department in Virginia wanted to donate. Some of  their firefighters had participated early last week after the disaster and went home and started a drive to get the supplies that they thought were needed. They failed to coordinate this need with anyone as the Red Cross had simultaneously shipped in hundreds of semi truckloads of the supplies etc and have them placed in warehouses. Thus, there is no place to put this extra gear and nobody has time to go through it for sorting etc. I finally found a major in the Salvation Army who has a temporarily donated military warehouse out in New Jersey to store this kind of stuff. Unfortunately, he has received a thousand such truckloads of donated things from around the country and is up to his ears in things that cannot be used now. He asked me to encourage folks not to conduct anymore drives, just send money and they will get what is actually needed with it.   

There are many such instances where people want to help. The best way is to send a check to the Red Cross or your favorite charity that is involved. I prefer the RC as I see that it is being well monitored and what is purchased being well used where actually needed. End of commercial.

Today, I am supposed to go down into the "hot zone" for orientation. That is where the former Trade Center buildings were located and the ongoing search for survivors (nil) continues. It was such a problem with onlookers and uninvited 'volunteers' that crowd control was established. Every one has badges to get into our buildings etc and then they have holograms on them so that only certain selected few can get into the 'hot zone' area. It is about 20+ square blocks in size and like a military classified zone. Very strict security.

There were people making up false Red Cross signs and badges trying to get into areas. Some are well intentioned onlookers, but most are thrill seekers, and even some thieves trying to help themselves out. Well, it takes all kinds.

The New Yorkers are normally cool in their attitude but this disaster has changed them considerably. They often stop and thank us Red Cross workers for having come in and for what is being done to alleviate the suffering.

That is about it for today. I have to get to the subway to ride to work.

Second Email dated September 23, 2001

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